Customer Relationship

5 Strategies to Optimize Client Relationships

5 Strategies to Optimize Client Relationships

Relationships are paramount to the success of any business. You need not only a solid product but also long-lasting relationships with customers who will willingly do business with you time and time again. When...

How to Keep Your Customers Happy and Churn-Free?

How to Keep Your Customers Happy and Churn-Free?

“Stop Churn with Coming Soon’s. An example is World of Warcraft: at level 40 all players get a seed. They found that between level 35 and 40, nobody quit” – Bing Gordon, Formerly CCO at Electronic Arts an...

How To Use Upselling And Cross-Selling: Top Ways You Can Easily Prosper In The Sales Arena

How To Use Upselling And Cross-Selling: Top Ways You Can Easily Prosper In The Sales Arena

Upselling and Cross-Selling are just two of many sales techniques and are both used to turn a single sale into multiple sales, either during a single transaction or over time. These two techniques are designed ...

How to Properly Conduct Customer Onboarding: A Checklist

How to Properly Conduct Customer Onboarding: A Checklist

Customer onboarding is the process of getting your customers signed up and using your product or service. It’s a critical step in the customer journey, and it can make or break your success. In this blog post, ...