Companies should focus on one of three value disciplines: operational excellence, product leadership, or customer intimacy.

The automotive sector is in a state of flux – emerging technology and fast-blurring boundaries between stakeholders are transforming the landscape rapidly. Increasing demand for personalized product and experience, rigorous quality standards, and reduction of operating costs are the major challenges faced by the auto industry. Companies now face an ongoing challenge to remain competitive and looking to set themselves apart in order to surge ahead of competitors. Automotive companies today have the opportunity to adopt cutting-edge tech and improve their business processes. By embracing new and innovative ways to differentiate themselves from the crowd, they can successfully offset the effects of blurring boundaries and stagnating growth.

We at Mas Callnet combine domain expertise, knowledge of operations and insights into new emerging technologies to offer a gamut of end-to-end solutions for the automotive industry. Our automotive IT solutions help clients to enhance digital experience of their customers, increase revenue, and improve operational excellence. We have been associated with at least 3 global automotive companies on solutions to improve experience, reinvent business models, and to enhance their interaction with the new digital customer.


Customized solutions tailor-made for your industry

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    Digital and Analytics

    360 degree business process integrations, enhancing offline process performances with digital intervention and revamp through connected and automated apps, minimizing human intervention and chances of errors, standardizing processes for enhanced results in context of innovative strategies

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    Customer retention

    Advanced insights from real time customer feedback, customer offer propensity from 360 degree customer lifecycle management

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    Brand loyalty services

    Upsell and cross sell drives, new digital processes as enhancement to offline sales processes.

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    Opportunity Sizing & Market insights

    Secondary market research; untapped revenue categories; setting and sizing up new business operations; Assisting category heads in diversification and expansion opportunities.

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    Revenue Enhancement

    New digital process and 360 degree customer lifecycle for test Drive, Programs to bring prospective customers to showrooms, Survey on showroom experience, Real Time Feedback

Benefits to bank on

We strive to innovate for every client's specific need

  • CSAT surveys
  • NPS scoring
  • Market insights
  • Brand Recall services
  • Sales Enhance Processes
  • 360 degree customer lifecycle management

Why Us

India`s only true 360 degree customer lifecycle management company
Enabled Customer Services
AI Enabled Applications
Proven Domain Experience
Intelligent Insights
Phenomenal CX Quotient
Make Business Future Ready
Empowering Businesses to take measured and controlled decisions
Enhancing automations and reducing Human interventions.
Customers stories