Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution.

Customer Centric Innovation is the need of the hour for Banking and Financial Services Sector to address the changing customer needs and heavy competition. With the proliferation of new age payments, alternative lending mechanisms, and automated solutions, among others, it is increasingly critical for Banking and Financial institutions to focus on innovative ways to meet customer demands. We partner with Banking and Financial Services  companies to design, enable, and execute business operations to drive customer value by leveraging our technical and domain expertise for their specific outsourcing needs at various stages of the project lifecycle. Mas Callnet offers a comprehensive range of BPM services across the entire spectrum of banking and financial services to attract and retain customers, with new and more innovative ways to interact with financial services, from online banking and mobile apps, to contact centers. We believe that our domain expertise, understanding of the regulatory landscape, a dependable work force including the FOS army combined with futuristic automation will surely enable our clients to outperform.


Customized solutions tailor-made for your industry

  • bank-notes-2448_bd66c927-7837-4dbf-bc25-d49656dfe619

    Collections and Debt management

    Call up for pre due, post due collections. On field collections Help in collecting bad debt, tracing

  • bank-cards-2445_a1e87fce-3f73-4202-9204-4ad23d9ce522

    Fraud Risk management and compliance

    Background verification, criminal verification

  • coins-2452_3800c0d7-bb74-4470-909a-e107b62b50e6

    Domain expertise

    Product knowledge. Telecom customer. Dealt with customers of big telecom companies Know type of customers, trends knowleds, functionality knowledge

Benefits to bank on

We strive to innovate for every client's specific need

  • 360 degree customer life cycle management.
  • Omni channel Enabled customer experience touchpoints.
  • Field Retention services.
  • Realtime VOC capturing.
  • Revenue enhancement.
  • FOS based solutions. Pan India Coverage.
  • App based solutions.
  • Automated insights.
  • KYC solutions.

Why Us

India`s only true 360 degree customer lifecycle management company
Enabled Customer Services
AI Enabled Applications
Proven Domain Experience
Intelligent Insights
Phenomenal CX Quotient
Make Business Future Ready
Empowering Businesses to take measured and controlled decisions
Enhancing automations and reducing Human interventions.
Customers stories