The customer experience is the next competitive battleground.

With the vast array of services in the field of telecom, the near infinite amount of content, choices of value added services and competitive pricing, It is becoming difficult for the telecom service provider to fit into the current business climate. Most of the telecom companies are making efforts into providing next generation innovative solutions to its customers in order to enhance customer experience and attract more and more customers. Teammas, team of business process management experts with decades of experience helps telecom companies in building competitive edge with relevant processes to drive customer acquisition and retention, cross sell and upsell strategies with our digitally advanced and connected workforce necessary to survive and thrive in today’s increasingly aggressive marketplace with aggressive and sustainable growth strategies


Customized solutions tailor-made for your industry

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    Analytics and Insights

    Process improvement opportunities based on insight and analytics for enhanced growth strategies ensuring sustained growth across business divisions with actionable insights like why are people leaving your brand, how many have been retained, which brands are people preferring and joint, repeat complaints, customer churn rate etc.

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    Omni channel Enabled customer experience touchpoints

    Managing the integrated voice of customer across channel with our trained workforce and advanced technology platforms.

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    Customer onboarding

    Building and managing customer onboard process with informatic welcome calls.

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    Loyalty Programs

    With use of advanced analytics, technology, AI, creating offers and reaching out to relevant customers for cross sell and upsell.

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    Virtual relationship management

    Omnichannel virtual relationship management for better business performance with our strong inhouse technology platforms.

Benefits to bank on

We strive to innovate for every client's specific need

  • 360 degree customer life cycle management.
  • Omni channel Enabled customer experience touchpoints.
  • Field Retention services.
  • Realtime VOC capturing.
  • Revenue enhancement.
  • Market insights.

Why Us

India`s only true 360 degree customer lifecycle management company
Enabled Customer Services
AI Enabled Applications
Proven Domain Experience
Intelligent Insights
Phenomenal CX Quotient
Make Business Future Ready
Empowering Businesses to take measured and controlled decisions
Enhancing automations and reducing Human interventions.
Customers stories