Customer Interaction Solution

overview

Customer Interaction Solution

We offer phenomenal Inbound and Outbound contact center solutions for our clients, where we use a perfect blend of People, Process and Superb Technology to deliver supreme customer experience to their customers. We offer customize solutions, tailormade as per your industry. We have an in depth domain expertise in managing inbound & outbound contact centers for all the verticals.Witten communications(W-COM) have been always our forte where we have handled wcom processes at nodal and appellate level. We also offer one of the largest Feet-On-Street solutions by catering to remotest part of India for any kind of primary research activity

Years experience

0+

Years experience
Customer Interaction

0Billion

Customer Interaction
Clients

0+

Clients
Presence

0Centers

Presence
Language

0Languages

Language
Team Strength

0K+

Team Strength
Solutions

Comprehensive services include

  • router-1807_67aa302b-3a94-46a7-aa3d-66b8928a87d7

    ACQUIRE

    1. Acquisition
    2. Verification
    3. Onboarding
    4. Sales profiling
  • telephone-operator-4682_c9489618-836b-47ec-8489-e15f613cb10c

    MANAGE

    1. Customer education
    2. Grievance management
    3. Assessment & management
    4. Customer feedback
  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    GROW

    1. Collections
    2. Repeat business
    3. Up selling & Cross selling
    4. Customer portfolio management
  • settings-server-1872_2e41baf2-8789-4215-b430-db35c3899936

    MAINTAIN

    1. Customer retention
    2. Relationship management
    3. Customer retention
Benefits

Our services provide a unique range of benefits

  • customer-lifecycle-management
    India’s Only True 360 degree Customer Life Cycle Management Company
  • enabled-contact-centre-services
    Enabled Customer services
  • enhancing-automations-1
    AI Enabled Applications
  • proven-experience
    Proven Experience
  • intelligent-insights
    Intelligent Insights
  • phenomenal-cx-quotient
    Phenomenal CX Quotient
  • make-businesses-future-ready
    Make Businesses Future ready
  • empowering-businesses
    Empowering Businesses to take measured and controlled decisions
  • enhancing-automations
    Enhancing Automations and reducing Human Expenses
I get excellent support from the team. Using Dialdesk has brought efficiency and cost effectiveness in our operations. We have recommended Dialdesk to other vendors. Businesses that require customer service and SLA management will find the solution useful..
Mukesh Jain
CEO Doorserve Solutions